worst flight ticket booking experience

Status: In Progress

Customer: vengat

Hi. I have booked the tickets for 4 persons including my infant via We had a travel on Jun 2nd from SFO - SINGAPORE- TRZ. I didn't face any issue on Singapore Airlines from SFO to Singapore,but when I tried to get boarding for next transit flight Which is Flyingscoot didn't allow my infant as they mentioned ticket was not showing their end. They forced me to pay 95$ for 1 way. But I have already paid 240$ with you guys for my infant . Worst customer care experience in Singapore airline and scoot airlines. customer not even given proper response on the concern. Finally i lost my money. feedback: Dont book via if you book then check immediately with airlines whether they reserved your ticket or not.

Category: Product or service quality

Issue Raise Date: June 2, 2023

State: Tamil Nadu

District: Trichirapplai

City: Trichy

Created At: June 26, 2023



We tagged the respective team in Twitter. We will try to help you on this issue.

2 months, 2 weeks


Thank you

2 months, 2 weeks

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